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Frequently Asked Questions

How long does shipping take?

FREE SHIPPING WORLDWIDE

All orders are processed and dispatched from our facility within 1-4 business days.

Delivery is estimated in business days

The usual delivery time takes about 8-12 days in general. Every shipment includes a tracking number.

Where do you ship from?

We ship from our warehouse in New York

Is the product authentic?

We guarantee that every product you see on our store is 100% authentic and original. We do not deal in "inspired" replicas.

Are the payments secured?

Our checkout uses SSL encryption to keep your payment information private and protected.

How does returns & refunds work?

We accept returns within 30 days of delivery. Email support@maisoneclatscent.com with your order number to start a return.

Can I change or cancel my order?

Orders can be changed or cancelled as long as they have not been dispatched. Contact support@maisoneclatscent.com with your order number.

How are your prices so cheap?

We buy our items through wholesale channels with verified distributors or from the brand directly.