Valentino Donna Born In Roma The Gold Women’s Eau de Parfum 3.4 oz

The tester bottle comes without the fancy packaging (usually in a plain white box) and often without a retail cap (unless mentioned otherwise). For personal use, testers still have the same original fragrance liquid but without the fancy packaging. Testers are a fantastic cost-saving alternative over the boxed goods, which are in contrast sealed and more presentable as gifts.

We take great care in preparing your luxury fragrance set for transit. All orders are processed and dispatched from our facility within 1-4 business days. Depending on your specific location

Canada (Domestic)

• Service: Express Shipping
• Delivery Time: 4–9 business days
• Rate: Free

United States (Cross-Border)

• Service: Express
• Delivery Time: 4–12 business days
• Rate: Free

International

• Service: Express Shipping
• Delivery Time: 8–21 business days
• Rate: Free

To ensure peace of mind, every shipment includes a comprehensive tracking number, allowing you to monitor your package’s journey from our door to yours. We are committed to providing real-time updates so you know exactly when to expect your new signature scent. If for any reason the courier decides to change your tracking number and gives a new one, you will receive an updated email about your new tracking number on time.

The packaging will consist of protective materials & the tester bottle will depend and vary on the brand. At Maison Éclat, we strive to make our brand image more recognizable, therefore most tester bottles will look different as we use our own bottles ensuring that the liquid / fragrance inside is from the correct product that you order with 100% authenticity guaranteed.

Your satisfaction is our priority. If you are not completely happy with your purchase, we are here to make it right.

Return Window
We accept returns within 14 days of the date you receive your order. Requests made after 14 days from the delivery date will unfortunately not be eligible.

Condition Requirements
To be eligible for a return, your item must be:

• Unused and untampered
• In its original, brand-new condition
• In its original packaging, exactly as it was delivered

Items that have been opened, used, sprayed, or tampered with in any way are not eligible for a return. We inspect all returned items upon arrival. Please read our return / refund policy for more information

How to Start a Return
Simply send us an email at maisoneclatscent@gmail.com with your order number and reason for return. Our team will respond within 24–48 hours with your return instructions and a prepaid tracking label.

Damaged or Defective Items
If your order arrives damaged or defective, we've got you covered - no questions asked. Contact us at maisoneclatscent@gmail.com with a photo of the damage and we will provide a free return shipping label and either a full refund or a replacement, whichever you prefer.

Items Not As Described

Items that are not as described on our listing / website will automatically make you eligible for a free hassle-return.

Refund Processing
Once we receive and inspect your returned item, your refund will be processed within 5–7 business days back to your original payment method.

The Maison Éclat Scent Authenticity Promise
We have a zero-tolerance policy for counterfeits. We guarantee that every fragrance we sell is 100% genuine, authentic, and completely unadulterated.

How we ensure our standard of excellence:

• Direct Sourcing: We bypass questionable third parties, sourcing exclusively from authorized global distributors and directly from the fragrance houses.

• Pristine Condition: Your fragrance arrives in its original, sealed in original tester bottle packaging, stored in climate-controlled environments to preserve the delicate notes of the perfume.

Can I change or cancel my order?

Orders can be changed or cancelled as long as they have not yet been dispatched. If you need to make a change to your order, please contact us immediately at maisoneclatscent@gmail.com with your order number and the changes you'd like to make.

How do I know that Maison Éclat Scent is legitimate?

Your trust is important to us! Maison Éclat Scent has proudly served over 1,000+ satisfied customers on our website through pure organic traffic, achieving an average rating of 4.85 stars.

This track record of success is a testament to our commitment to quality, customer service, and the unique fragrance experience we offer. We are passionate about fragrances and dedicated to delivering the best samples to our community.

How long does a bottle last?
The lifespan of your fragrance depends entirely on how often you apply it. Generally, if you use a 100ml bottle once daily, it will last between four and six months.

What will my package look like?
Your product will be sealed in a tamper proof box upon arrival.

Still have questions?
We are here to help! Reach out to our support team at

maisoneclatscent@gmail.com

Support Line: (+1) 825-583-8294

5925 12 St SE, Calgary, AB T2H 2M3